that jeff, the name on the receipt must have been the one who typed the words into the system. but jeff was gone, so the three demanded to see a manager. >> and he had a smirk on his face, trying not to laugh. >> reporter: the manager apologized, but to offer 25% off the bill. and the ladies were shocked. >> he's like, well, i could do 50%. and we were just like, are you serious? >> reporter: and christina took a photo of the receipt. although she was embarrassed, she wanted others to see it. >> and because it's wrong. >> reporter: all three can understand why people will laugh when they first hear the story. but after a while, it is no laughing matter. it's not funny. i can see it over and over again and i still can't believe it. >> reporter: we wanted to know how something like this could happen. so we asked the management at the cameo club casino. >> i was really appalled by the behavior. >> reporter: the bar manager was not working the night it happened, but when he found out, he questioned jeff. he admitted to typing the words into the system. >> i don't think that he understood co